As soon as the alarm goes off, they get involved and respond when the business is closed

Richard Ryll

Founder & MD, RBF & Clear Environment Ltd

From Crisis to Confidence
How Risk Management Security Helped RBF

At Risk Management Security Services, we often say that “peace of mind” is our primary product. But for many business owners, the true value of professional security is only realised after a crisis occurs.

In our latest video case study, we spoke with Richard Ryll, founder of Clear Environment and Recycled Business Furniture (RBF) in High Wycombe. His story is a powerful reminder of why proactive security is essential for local businesses.

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The "It Won't Happen to Me" Trap

Richard admits that security wasn’t initially at the top of his agenda. His companies, which specialise in office clearance and second-hand office furniture, didn’t seem like obvious targets for high-value theft.

“At the time I thought, no not really. Who is going to come here and steal from me? We sell second-hand office furniture.”
— Richard Ryll

This is a common misconception. Criminals are opportunistic. They don’t just target high-value goods; they target vulnerability.

 

The £100k Wake-Up Call

The reality of this vulnerability hit home during the Queen’s funeral bank holiday weekend. With the industrial estate closed and deserted, thieves targeted RBF’s warehouse.

The impact was devastating. The intruders stole:

    • Three vans
    • Critical IT equipment
    • Over 200 chairs
    • Total Loss: Over £100,000

It wasn’t just the financial loss; it was the disruption to operations and the violation of their workspace. Richard knew immediately:

“I can’t have that happening again.”

 

The RISK Solution: Rapid, Local, Integrated

Richard contacted Risk Management Security Services immediately after the break-in. Because we are local to High Wycombe, we were able to visit the site straight away to assess the vulnerabilities.

We didn’t offer a generic package. We implemented a tailored warehouse security solution that integrated seamlessly with his existing infrastructure:

    • Keyholding & Alarm Response: We became the primary responder for intruder alarms, removing the risk from Richard and his staff.
    • System Integration: We worked directly with his alarm and insurance companies to ensure full compliance and coverage.
    • Visible Deterrence: We deployed clear signage around the industrial estate, signalling to potential thieves that the site is professionally protected.

 

The Result: 6 Years Incident-Free

The difference has been night and day. Since partnering with RISK six years ago, Clear Environment and RBF have not had a single break-in.

The thieves know the site is covered. As Richard says:

“Thieves look at us and think ‘Wow, these guys are covered.’
They can see our signs all over the place. And it’s worked.”

When alarms do activate – whether it’s a false alarm caused by wildlife or a genuine potential threat, our mobile response officers are on site within 10-15 minutes. We investigate, secure the premises, and provide a detailed report by the next morning.

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Why Local Matters

For Richard, our local presence was a key deciding factor. He noticed that many of his neighbours on the industrial estate already trusted RISK.

“As soon as the alarm goes off, Risk get involved and they’re here within 10-15 minutes.”

This speed and reliability allow Richard and his team to sleep soundly, knowing that if the worst happens, we are already dealing with it.

Don’t wait for a crisis to evaluate your warehouse security. If you want to secure your assets and staff before an incident occurs, please get in touch.

 

See the full Q4 Company Update 2025 or jump to;
1. ▶️ 0:15 – 1:25 Industry News / HMRC “Your Security Supply Chain. Your Liability.”
2. ✅ 1:26 – 4:03 You’re here >>> Case Study / Bouncing Back from a £100k+ Theft
3. ⏭️ 4:03 – 6:03 Customer Success / It’s Not Just FM Companies Partner with us
4. ⏭️ 6:04 – 7:51 What Next / Technology & Transparency from Tiras
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