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Our Security Officer of the Quarter Award goes to Mohammed Zarab. Mohammed is our Control Centre Manager and we would like to commend him for his concern for one of our officers out in the field, his intuitiveness & quick thinking which saved the life of one of our employees who was experiencing a serious illness whilst on duty.
We have a system in place where all our lone working Security Officers complete hourly check calls to our 24-hour Control Centre in High Wycombe. If a check call is missed this will flag up our system; we will then check up on the officer in question to ensure all is okay on site. Due to this officer being late for his hourly check calls, Mohammed’s experience was evident as he realised this was an unusual occurrence and continued to monitor the officer closely. Once another check-call was then missed, Mohammed escalated the seriousness of this to the on-duty manager and dispatched one of our mobile patrol officers to the site & contacted the emergency services to attend.
This is an excellent example of how to use your knowledge of our sites & people to ensure the welfare of our officers in the field are looked after. We thank Mohammed for taking the initiative to monitor the officer closely, to notice something was not right and take appropriate action. Also, most importantly saving someone else’s life!!
Thank you Mohammed!