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We regularly assess our Security Officers through penetration tests undertaken by an independent company to evaluate what actions they take when confronted with an unauthorised person attempting to gain access. Each quarter we review all tests and decide on the best audit for that period and without doubt, the most recent award went to Matt Kelsall for his work at Mitsubishi Electric Europe BV.
Matt is an experienced security professional with extensive knowledge of the site where he works as Team Leader, and in June was faced with a person claiming to be the new HR Director of Risk Management Security Services who required access to the premises. The person presented two forms of ID, both of which were fake, and applied pressure to allow him access to the site, however, as Matt didn’t recognise him and was not satisfied that the methods of ID were genuine, entry was refused. After further pressure and attempts to persuade access to be provided, it was clear that Matt was not going to back down and the auditor disclosed his true identity. He was then granted access to the site for the other element of the audit, the inspection. During this inspection the Security Operative is assessed and scored under various categories such as appearance, knowledge of the site, training, attitude and awareness. Matt scored 100% and the terms used to describe him were alert, polite, efficient and someone who displays a very positive attitude.
Aaron Pickering presented Matt with a glass award for his outstanding work. Well done Matt!!!